Privacy Policy and GDPR Compliance Notice

Effective Date: 17th August 2023

Information We Collect

We may collect various types of personal information, including but not limited to:

  • Contact information (such as name, address, email address, and telephone number)
  • Payment and billing details
  • Identification information (such as passport or driver's license details)
  • Business details (such as company name and position/title)
  • Preferences and interests
  • Usage data (such as IP addresses, browser type, and operating system)
  • CCTV footage and access logs for security purposes

We may use cookies and similar tracking technologies to enhance your experience on our website and to collect information about your browsing activities.

How We Use Your Information

We may use your personal information for the following purposes:

  • Providing and managing coworking space and virtual office services
  • Processing your bookings, payments, and invoices
  • Communicating with you regarding your account, services, and updates
  • Responding to your inquiries and providing customer support
  • Sending you marketing and promotional materials (with your consent)
  • Improving our services and tailoring them to your needs
  • Complying with legal obligations and resolving disputes
  • Enhancing the security and integrity of our services

Legal Basis for Processing

We process your personal information based on one or more of the following legal grounds as provided by the GDPR:

  • Contractual Necessity: Processing is necessary for the performance of a contract with you.
  • Consent: Processing is based on your explicit consent.
  • Legal Obligations: Processing is necessary to comply with legal obligations.
  • Legitimate Interests: Processing is necessary for our legitimate interests or those of a third party.

Sharing of Personal Information

We may share your personal information with third parties in the following circumstances:

  • Service Providers: We may engage third-party service providers who assist us in delivering our services.
  • Business Partners: We may collaborate with trusted business partners to offer you additional services or promotions.
  • Legal Requirements: We may disclose your personal information if required by law.
  • Safety and Security: We may share your personal information to protect the safety and security of our users.

Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable laws.

Security

We take appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

Your Rights

You have certain rights regarding your personal information under the GDPR:

  • Access
  • Rectification
  • Erasure
  • Restriction
  • Objection
  • Data Portability